Ballerina in nappa nera con punta tonda

GUJA shoes fit true to size unless otherwise indicated on the product page. Each page includes a size chart: we recommend checking it before placing your order, as the fit may vary slightly from one style to another depending on the construction and shape.

If you are between sizes, for closed styles such as loafers and slippers, it is generally safer to choose the larger size. For styles with straps or adjustable features, your usual size should be fine.

If you still have any questions, our team is here to help: you can find our contact details on the Contact page.

Most GUJA styles follow standard European sizing. That said, fit may vary slightly from one style to another depending on the shape, construction, and material: a leather loafer and a heeled slingback naturally fit differently. The size chart on each product page always provides the most accurate guidance for that specific shoe.

Yes. GUJA ships worldwide. Available destinations and estimated delivery times are displayed at checkout, before completing your order.

Delivery times depend on the destination country and the shipping method selected at checkout. Estimated delivery times are shown before you complete your order. Orders within Italy generally arrive within a few business days; international shipments may take longer depending on the destination.

Shipping costs and thresholds are shown at checkout and may vary depending on the destination. The latest terms are available on the Shipping page.

GUJA accepts returns of unworn shoes in their original condition and packaging. You have 14 days from delivery to notify us of your return and a further 14 days to ship the item. Shoes showing signs of wear cannot be accepted. All terms are listed on the Returns page.

Returns are handled through the Global-e Returns portal. Go to the Returns page, enter your order number and the email address used for the purchase, then follow the steps to generate your return label and instructions.

Yes. If the size is available, we’ll arrange an exchange. Contact us as soon as possible after receiving your order so we can set aside the correct size while your return is being processed. Exchange availability depends on current stock.

GUJA uses genuine leather and other materials that meet European certification standards across its entire range. L's focus is on materials that perform well in everyday use: leathers that soften and naturally conform to the foot, breathable linings, and soles that provide genuine support. Details about the materials used in each style are listed on its individual product page.

GUJA works with small, specialized shoe manufacturers, many of which are family businesses that have been operating since the 1950s. Production on this scale involves a significant amount of skilled manual labor, particularly in assembly, stitching, and finishing. These are not artisan workshops that make one pair at a time, but neither are they factories in the industrial sense of the word. Every pair undergoes manual quality checks before leaving production.

A good leather shoe lasts much longer with simple, regular care. After each wear, let the leather air out before putting the shoes away. Use a soft brush or dry cloth to remove dust and surface dirt. Apply a leather conditioner every two to three weeks to keep the leather supple: this is especially important during dry periods or after exposure to rain. Store the shoes in a cool, dry place away from direct sunlight; a shoe tree or paper in the toe helps maintain their shape.

For suede or nubuck styles, use a suede brush to refresh the nap and apply a protective spray before wearing them for the first time. Avoid contact with water whenever possible and treat stains immediately with a dry cloth, without rubbing.

GUJA production is entirely Italian, concentrated mainly in Tuscany, the Marche, and Naples: three regions with a long-established shoemaking tradition. All materials in the range are certified according to European standards. GUJA maintains direct, long-standing relationships with its production partners, without using intermediaries.

GUJA is an Italian footwear brand positioned in the premium market segment: authentic craftsmanship, materials certified to European standards, and specialized manufacturing partners with decades of experience. The brand doesn’t present itself as a traditional luxury maison, but as something perhaps more useful: well-made shoes, priced to honestly reflect the product, designed to be worn often and kept for years. Whether or not this fits the definition of luxury depends on what you mean by the word.